Billing Specialist
Use Case
- Subscription-Based business model
- Intro to new products
BEFORE – one time products with warranty mainteneance
AFTER- Rentals model with consumption support.
Challenge #2
Billing Term
Billing Term Unit
Matching Attribute
Type
Unit of Measure
Category
Billing Rule Name
Revenue Recognition Rule Name
Tax Rule Name
Consumption Schedule Values
Configure Salesforce CPQ and Billing for Usage-Based Pricing and create the rate schedule(s) that will allow UMS to invoice its customers based on what they are consuming.
Installed Packages> CPQ configure
- Pricing and Calculation. — enabled usage-based pricing
- Must Work in Salesforce Classic – You will not able to access some settings in Lightning.
Add Micron and Request to these objects’ Unit of Measurement fields.
Consumption Schedule
Quote Line Consumption Schedule
Order Product Consumption Schedule
Subscription Consumption Schedule
Taxes
Tax Rules
TAX RULES will combine Tax Integration, Tax Treatment and Tax Rate and applies to Consumption Schedule
Tax Integrations
Tax Treatments
Tax Rates
Billing
Billing Rule
Billing Treatments
QUIZ: ORDER
PROVISIONING PROCESS SETUP
1. Which of the following invoicing frequencies are selectable values?
– Monthly, Quarterly, Annual, Semiannual
2. UMS has a set of customers who would like to be invoiced for their entire multi-year deal upfront so they can pay it off immediately. Which of the following is the recommended solution to meet this requirement?
– Invoice Plan
3. Which of the following is an accurate statement of standard features of CPQ and Billing?
– Revenue schedule can be created from Order Product, Invoice Line, Credit Note Line, Debit Note Line.
- Monthly
- Quarterly
- Semiannual
- Annual
- Invoice Plan
Challenge #5 : Change Billing setting and create new tax treatment in SF Classic
Quiz #6
1. On what object is the actual tax calculated?
Invoice Line –SF help
2. Choose the preferred tax method based on the following business scenario: The company performs business globally that entails complex taxation jurisdictions that routinely change. There’s a complexity of rules, addresses and remittance requirements associated with the tax.
– Tax Gateway from AppExcahnge – Third party solution
Challenge #7
Add Provisioning Method picklist field to Product
Challenge #8
1. Assign appropriate Provisioning Method to four available products as indicated in the project description
2. Build Process Builder with SBQQ_Quote__C object
3. Set up Invoice Line
Quiz: Invoice Record Generation – Challenge #9
1. UMS has a requirement that products can be sold so that after the initial deal cycle, a sales user is not required to have any interaction with the contract and they are invoiced in perpetuity. Which standard option should be used to meet this requirement?
-Evergreen
2. What are some of the ways Solange can manipulate Orders and Order Products so that the invoice lines are grouped together on a single invoice?
– Override Next Billing Date, Billing Day of Month
3. UMS will need to have the ability to generate approximately 650 invoices per month for a variety of customers with a basic HTML template. What is the recommended solution for standard invoice document generation?
– Conga Invoice Generation
4. What field does not impact the Order PRoduct’s Next Billing Date?
– Next Charge Date
5. What are the Invoice Line Start Aand End Date of this example? Charge Type: Recurring; Billing Type: Advance; Billing Frequency: Monthly; Order Product Start Date: April 12
April 12 – May 11
6. What are the Invoice Line Start and End Date of this example? Charge Type: Recurring; Billing Type????: Arreears; Billing Frequency?: Quarter; Order Product Start Date: May 2
– May 2 – August 1
Invoice Scheduler – Challenge #10
Invoice Schedulers
– High priority customer – Daily – no auto-generate invoice
– Regular Customer – daily – auto-generate invoice
Quiz – Next Billing Date – challenge #11
1. A one-time product has a Start Date that lands on the 27th day of the month and belongs to an order with a Billing Date of Month set to the 10th. What is the expected outcome of the Next Billing Date?
– 27th of the quoted month
2. A subscription product is billed in advanced with a Start Date that lands on the 15th day of the month and belongs to an order with a Billing Dat of Month set to the 4th. What is the expected outcome of the Next Billing Date?
– 4th of the qouted month.
3. A subscription product is billed in arears with a start date that lands on the 3rd day of the month and belongs ot an order with a billing day of Month set to the 21st. what is the expected outcome of the Next Billing Date?
– 21st of the quoted month
Quiz – Invoice Due Date – challenge #12
1. What is the correct Invoice Due Date when the Invoice Date is Jan/1 the Invoice Start Date is April 15 and the payment term is Net 45 for a one-time product.
– Feb 15
2. What is the correct Invoice Due Date when the Invoice Date is Nov 5 the Invoice Start Date is Nov 1 and the payment term is Net 90 for a Usage product.
– Feb 3 – exactly NET 90
3. UMS customers commonly want to pay off their one-time panels before they pay off their subscription products. What is the appropriate method for configuring the system to accomplish this requirement?
-Enable Advanced AR Application in the installed package.
4. Cloud Kicks has just informed UMS that they want to remove a panel from their existing contract and prevent future invoices. UMS has asked how that use case will be solved in Salesforce. Which is the correct option to process this request?
– Execute an amendment through CPQ
Performing Adjustments: Reason Code – Challenge #13
Create Reason Code Global picklist, create new field in credit notes and debit notes using Reason Code global picklist.
Quiz – Refunds and Cancellations – challenge #14
1. Posted cash payment was received from Cloud kicks, but Solange noticed it was applied to the incorrect account. What is the best practice to correct this error?
– create a refund record and re-create the payment record
2. Solange notices that one of the invoices generated and posted, but has the incorrect net total amount due to the customer. What are the correct methods to cancel the invoice to correct the error?
– Use Cancel and Bill Button – help
Challenge #15
√ Provisioning Method – create two Orders -$0 and $76000
√ $0 Order Solarbot – change Billing Method to Arrears for Usage-based pricing
√ Turn on Usage-based billing in Salesforce Billing Setting
√ Turn on match order start date with the billing date
√ Billing Address : Shipping Address
√ Provisioning Creation (TODAY)/ Activate/ Bill Now
√ Correct Tax Rule
√ Add Usage
√ Make sure to apply a Matching ID to all 13 Usage Summaries
√ $56,750 Order – Apply $1000 credit generated from Account – Post & Allocate to Solar Panel Rental
√ Write off payment to each product $55000, $550, $1200 and Allocate
